PRIVACY AND COOKIE POLICY

Last updated: August 2026

At ZÁZA (zaza.hr), operated by ANAMARIJA, obrt za trgovinu, modni dizajn i usluge, we take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the EU General Data Protection Regulation (GDPR).

1. Data Controller
The entity responsible for processing your data is:
ANAMARIJA, obrt za trgovinu, modni dizajn i usluge
Put Meja 20, 21000 Split, Croatia
Email: aa@zaza.hr

2. Personal Data We Collect
When you visit our site or place an order, we collect personal information necessary to fulfill your purchase, including:
• Name and Surname
• Shipping and Billing Address
• Phone Number (required for delivery notifications)
• Email Address
• IP Address and browser information

3. How We Use Your Data
We process your personal data solely for the following purposes:
• Processing, fulfilling, and delivering your orders.
• Sending order confirmation and tracking details.
• Responding to customer support inquiries and managing consumer complaints.
• Complying with legal and accounting obligations.

4. Third-Party Data Sharing
We do not sell or rent your personal data to third parties. We only share necessary data with trusted service providers strictly to perform essential functions:
• Delivery Services: GLS, BOX NOW (Name, address, phone number for delivery purposes).
• Payment Processors: WooPayments / Stripe (Payment processing in a secure, encrypted environment).
• IT & Hosting Infrastructure: Web hosting and platform services.

5. Data Retention
We retain your order information for as long as necessary to fulfill the purposes for which it was collected and to comply with statutory accounting and tax retention rules in Croatia.

6. Your Rights Under GDPR
Under EU law, you have the following rights regarding your personal data:
• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your data when it is no longer required for legal compliance.
• Right to Object: Object to the processing of your personal data.

7. Cookie Policy
Our website uses essential cookies to enable basic functions such as shopping cart navigation, secure checkout, and language preferences. By using our website, you consent to the use of these necessary cookies. You can manage your cookie preferences at any time via the cookie banner on our website.

To exercise any of these rights, please contact us at aa@zaza.hr.